Privacy Policy
Last updated: 15 September 2026 · Applies to the CaseTimeline app on iOS and Android
This policy explains what information CaseTimeline collects and how it is used. It is written in plain language for users; it is not a substitute for legal advice.
Who we are
CaseTimeline is developed by CaseTimeline (contact below). This policy covers the CaseTimeline mobile app available on the Apple App Store and Google Play.
Information we collect
- Account information. When you sign in, we receive a unique identifier and, depending on your privacy choices with Apple or Google, your name and email address (or a private relay email) from Sign in with Apple or Google Sign-In.
- Case content you provide. Messages, emails, photos, documents and notes you import or enter are stored so the app can build your timeline. This content stays on your device and, where you have an account, is synced to our backend so you can access it across sessions.
- Usage information. Basic usage data (e.g. how many AI searches or analyses you've used this billing period) is stored to enforce free-tier and subscription limits.
- Purchase information. Subscription status is provided to us by the App Store or Google Play. We do not receive or store your payment card details — these are handled entirely by Apple or Google.
How we use information
- To provide the core functionality of the app: importing, organising, and displaying your evidence as a timeline.
- To provide AI-assisted search and extraction features, which you must explicitly enable before any content is analysed.
- To enforce plan limits (free tier vs. CaseTimeline Plus) and manage your subscription status.
- To respond to support requests you send us directly.
Third parties we use
- Apple / Google — for sign-in and for processing your subscription payment. We never see your password or payment details.
- xAI — when you enable AI features, the relevant evidence text is sent to xAI's API to generate search results or summaries. This only happens after you explicitly allow it in the app, and you can decline and use CaseTimeline manually instead.
- Supabase — our backend infrastructure provider, used for authentication and to store your account and case data securely.
We do not sell your personal information to third parties, and we do not use your case content for advertising.
Data retention and deletion
You can permanently delete your account and all associated data at any time from within the app: More → Account → Delete account and data. This removes your case content, imported evidence, and account record from our systems.
Data security
We use industry-standard measures (including encryption in transit) to protect your data. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
Children's privacy
CaseTimeline is not directed at children and is not intended for use by anyone under 16. We do not knowingly collect information from children.
Your rights
Depending on where you live, you may have rights to access, correct, or delete your personal information beyond what's available directly in the app. Contact us using the details below to make a request.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
Contact us
Questions about this policy or your data can be sent to casetimelineau@gmail.com.